FAQs
Where can I buy your products?
We work with an established network of architectural hardware specialists to support you on your project. Visit the contact us page to be put it in touch with a recommended partner.
Do you have a showroom I can visit?
We have showroom partners worldwide with our products on display. Visit the contact us page to receive details of a recommended partner nearest to you.
How do I care for my hardware?
For care instructions, visit our finishes & patinas page and click on the ‘view our care of finishes' tab.
Can I see a sample of a finish?
Samples finishes are available to purchase, or visit one of our showroom partners to see products on display.
Can you customise your products or manufacture to my own design?
All of our products are made by us, in our factory in the heart of England. This gives us the freedom and flexibility to make something unique.
What will the lead time be for my order?
With a product range covering thousands of products in 28 different finishes, many are made to order. We do though hold stock of a large number of finished products in the most popular finishes. Talk to our team if you wish to check stock levels prior to placing your order.
Will my product be supplied complete with fixings?
Yes, all products are supplied with matching fixings.
What is your connection to the Quality Lock Company?
The Quality Lock Company became part of the Croft family back in 2014, adding further premium hand crafted products to our portfolio.
Can I open a trade account?
We work with partners worldwide who understand and share our values. To apply for a trade account, please visit our contact us page.